The biggest clue in whether your site is truly down before you check it, is if the browser screen says “No Data Received” or “Site Cannot Be Found.” This would be a case that you’d want to contact your web host. You could also try checking the site – Down For Everyone Or Just Me. This is a simple troubleshoot that can help you big time, especially if you’re not code savvy.
Other types of errors would be memory allocation whether for PHP or for the web host’s cache.
Some plugin issues in particular have the following behavior:
- The site has a blank page.
- The site has an error where the path listed in the error refers to a plugin in the /wp-content/plugins folder or a specific file with some of that in the path.
- Error to pluggable.php
Some of these are similar to theme issues, but the difference in some of them are the error in the path. Themes fall under the /wp-content/themes path.
It’s important to try to be conscientious of the difference in errors. It’s also important to keep your plugins and themes up-to-date, even if it’s been a few weeks since the last date.
If you don’t know which plugin is causing the problem, you can go to your site via FTP or your web host File Manager, and copy the files to a another folder. Make sure to name it something like “plugins-old”.
In the plugin folder (not the plugins-old), simple remove each plugin one by one. As you remove each one, check your site each time to see if it appears. If none of that does the trick, then it might be your theme. In the case that doesn’t work, consider reading more on troubleshooting WordPress.
You never know what can happen between the old version and the new version of the plugin. The new plugin version may patch a security hole. Yes, a plugin fail sucks, but getting mad at your web host because your plugin broke is not the solution, especially if some of the reason is that you haven’t updated your plugin to the latest version. In fact, they aren’t obligated to remove the plugin giving the problem. They are obligated to make sure your web hosting account is up and running.
Now, on a further note – a lot of people do wait to update their plugins, but in a lot of cases, it’s not necessary to wait unless you have seen a lot of posts or talk in the WordPress community to not update specific plugins.
Have you ever had a plugin break. Did you